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Varda

Quick Start

1. Create an account

Section titled “1. Create an account”

Sign up at app.tryvarda.com. You’ll get a workspace with a phone number and web chat widget provisioned automatically.

2. Install the chat widget

Section titled “2. Install the chat widget”

Add this snippet to your website, just before </body>:

<script>
  (function(w,d,s,f,js,fjs){
    w.varda=w.varda||function(){(w.varda.q=w.varda.q||[]).push(arguments)};
    js=d.createElement(s);fjs=d.getElementsByTagName(s)[0];
    js.id='varda-widget-js';js.src=f;js.async=1;fjs.parentNode.insertBefore(js,fjs);
  }(window,document,'script','https://api.tryvarda.com/widget/varda-widget.js'));
  varda('init', 'YOUR_WIDGET_ID');
</script>

Replace YOUR_WIDGET_ID with your widget ID from Settings > Web Chat.

3. Set up a phone number

Section titled “3. Set up a phone number”

Go to Settings > Voice & SMS and purchase a phone number. Calls to this number will be routed through Varda’s AI voice agent.

4. Configure AI

Section titled “4. Configure AI”

Go to Settings > AI to customize:

  • AI voice and personality
  • Knowledge base articles for context
  • Confidence threshold for human escalation

5. Start receiving conversations

Section titled “5. Start receiving conversations”

Inbound calls, chats, and emails will now appear in your Inbox. AI handles first-line responses, and you can take over at any time.

Next steps

Section titled “Next steps”